in Canada on orders over $49
Spring / Summer 2021 UPDATE
Due to Covid-19 restrictions, customers who require Canada Post age verification may be required to pick up their package from the nearest Postal Outlet. Any customers currently in Covid-19 isolation/quarantine, please contact us immediately to avoid delays in receiving your package. We are still presently operating under Canada Post’s covid-19 protocols previously stated on this page.
Canada Post continues to see unprecedented demand for shipping across the country. Certain areas around the country are experiencing different levels of COVID shutdowns and outbreaks, which are causing major delays in deliveries. Areas in Ontario along with certain parts of BC are most heavily delayed. We apologize in advance for any inconvenience this causes you
Original Fall/Winter 2020 Post:
As we move into the Fall and Winter season, we continue to be proud to serve our Alberta and Canada wide family. It's been a long year for everyone, and we want to thank our friends and neighbors for their continued support over the past year.
A quick update as both Black Friday and the Christmas season are approaching, we would like to remind our online customers that, at this time, Canada Post has NOT lifted their COVID-19 protocols. What this means is, especially as the holidays approach, you may begin to notice a slight delay in your delivery times during the processing step. This is an industry wide problem, noted HERE, as shipping companies work around the clock to get your items delivered to you as quickly as possible while also keeping their employees safe. Please kindly follow the Canada Post guidelines regarding late deliveries during this time, which include being a bit more patient while waiting for your items. As Canada Post has suspended it's delivery guarantee shipping times, if your item has NOT been delivered to you within 10 business-days after shipping, please get a hold of us and we will do our best to assist you.
Steeped Monkey Brains continues to support our monkey family, both here in Alberta and across Canada, and we look forward to spending the holidays with you. We know it's a tired line, but we are all in this together and we will all make it through together.
Be safe. Be kind. Be Merry.
Wishing you and yours a happy holiday season,
The Steeped Monkey Brains Team